Date: 3/12/20
From: Market Presidents
To: Agents
Team,
In our business we have always been known to be risk takers and we rise to the surface when everyone else around us crumbles. This is because we have ENTREPRENEUR running through our veins, not the Coronavirus. The Oxford defines Entrepreneur as A person who organizes and operates a business or businesses, taking on greater than normal financial risks in order to do so. Please hear me when I say, YES we need to take precautions and follow the recommendations from the CDC and World Health Organization but we also need to stay focused during a time when everyone else is unfocused. Now is the time for us to really become the calming force our customers need. They look to us as a barometer and we need to reassure them that even when we cannot control the circumstance around us, we can control our behavior. Stay focused by repeating your affirmations to remind yourself of who you are as well as writing your gratitude’s. Use this opportunity to sharpen your axe, work on your database/clientbases, and keep your pipeline well oiled. The time will come when this will pass and you will be prepared and ready to go. As I have said in the past, a person running a race never looks to the right or the left of them, only forward. They understand that if they turn and focus on what is to the right or to the left of them that is the moment they have lost the race! A risk take doesn’t stop, a risk taker moves in spite of.
With that said, we are starting to get questions from Sellers about showings and open houses in regards to the Coronavirus (COVID-19). We do not have any official instructions from the home office yet so at this time, if you seller does not want a gathering of people in their home and would like to postpone their open house, we need to respect their wish and accommodate their request. As for showings, the seller is generally out of the home and it is typically 2-3 people who enter. All we can do at this time is ask the coop agents to use precaution when showing by doing what the CDC and World Health Organization recommends, which is to clean your hands often, washing with soap and water or using hand sanitizer that contains at least 60% alcohol and avoid touching your eyes, nose and mouth. https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
Finally, if you are feeling a little anxious, I have attached some recommendations that may help. Please seek a professional if you feel you need someone to speak with. https://www.cdc.gov/coronavirus/2019-ncov/about/coping.html